Is there an age requirement to rent an electric bicycle?
Riders must be at least 16 years of age. Renters must be at least 18 years of age with a major credit card and photo ID. Riders 16 or 17 years of age must be accompanied by parent or guardian. No refunds for any member of your party if you do not meet these criteria.
No refunds for any member of your party if you do not meet these criteria.
Are there height and weight requirements to rent an electric bike?
This activity is not recommended for guests under 5′ 2″ tall as bikes do not adjust to that height range. Weight capacity is 300 lbs.
Do you provide helmets and locks?
Yes we do. We recommend that all riders wear a helmet. We urge all riders to lock each bike carefully when you are away from the bike. And be sure to take helmet and vauables with you. Helmets, locks and destination map are free with each rental. Each electric bicycle is equipped with a zippered storage bag on the handlebar to carry along your camera, keys, and other small items.
What should I wear? What should I bring?
We recommend riders not wear flip flops or high heels. It’s best to wear closed comfortable shoes or sneakers. Wear sunglasses or eye protection. A zippered storage bag is attached to the bike to store your small belongings (camera, wallet, sunglasses, keys, suntan lotion).
Are reservations required?
To guarantee availability of rental equipment we strongly suggest to make a reservation ahead of time. You need a credit card, email address and a cell phone number. However, if you fail to honor your reservation, or do not cancel before the 24 hour cancellation period, you will be fully charged for your rental.
What is required to make a reservation?
You need a major credit card, email address and a cell phone number. You will not be charged for your rental at the time of the reservation. However, if you fail to honor your reservation, or do not cancel before the 24 hour cancellation period, you will be charged for the price of the rental.
What kind of deposit do I need to rent a bike?
A $250 authorization will be held at time of rental. A credit card and valid driver license or passport is required at time of rental. Rates include delivery of bike to and from your hotel.
What is your cancellation policy?
To cancel your reservation, please call us 24 hours prior to the rental start date/time.
Any cancellation within 24 hours is subject to a FULL CHARGE. If guests do not show up at their designated reservation time then the money paid is non refundable.
How fast do electric bicycles go?
Power On Demand allows riders to choose between pedaling, electric motor power, or both.
The maximum speed is 20mph (motor powered) with up to 20 miles of unassisted range. An optional secondary battery doubles your range to 40 miles between charges.
How far will an electric bike go on a single charge?
Depending upon rider weight, how much pedaling you’re doing, road incline and decline. On flat ground, a rider of average weight can travel up to 20 miles per charge on a throttle-based bike (with little to no pedaling).
Do electric bikes require a license or registration?
No. Federal law is legally treating electric bikes like standard bicycles, with all of the laws surrounding standard bicycles applying to them. To assist you with safety we provide you with the traffic laws for bicyclists from the Florida Department of Transportation.
What if it rains?
Electric bicycles handle fine in the rain, but just as you would a regular bicycle, please use caution when riding in inclement weather. We offer a refund or opportunity to reschedule if you cancel prior to rental, due to rain.
Do I need to know how to ride a bicycle?
As electric bicycles handle like regular bikes, previous bicycle-riding knowledge is recommended. We urge you to wear a helmet, ride safely and abide by the rules of the road at all times.
What hotels do you deliver to?
We deliver rental bikes to hotels within Miami city limits. Outlying hotels such as airport areas generally are not available. It is the customers responsibility to be at the correct hotel or designated location and at the correct time as stated on their confirmation form. No refund for no-shows.